Mobile Policy

Home Mobile Policy

Effective Date: September 13, 2025

At MysticHarmony.net ("we," "our," or "us"), your privacy and trust are very important to us. This Mobile Privacy Policy explains how we collect, use, and safeguard information provided through mobile devices, including SMS (Short Message Service), mobile browsing, and related services.

This policy complies with applicable federal regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

1. Mobile Information We Collect

When you interact with MysticHarmony.net on your mobile device, we may collect:

  • Your mobile phone number
  • Device details such as ID, model, and operating system
  • IP address and geolocation data (if enabled)
  • Carrier and network information
  • SMS preferences and message interaction history
  • Consent records (including timestamped opt-ins and opt-outs)

Information is collected directly from you (via forms, opt-in requests, or text confirmation) or automatically during mobile interactions.

2. How We Use Mobile Information

  • Send opted-in alerts, updates, or program information
  • Respond to inquiries made through mobile devices
  • Maintain legal compliance by storing consent records
  • Improve mobile accessibility and user experience
  • Measure delivery performance of SMS communications

We do not track unrelated third-party app or site activity.

3. Message Frequency and Charges

  • You may receive up to five (5) messages per month.
  • Message and data rates may apply, depending on your carrier.
  • Message delivery depends on carrier network availability and may vary.
  • MysticHarmony.net is not liable for delays or undelivered messages caused by carriers.

4. User Opt-In and Consent

We require express written consent before sending SMS messages. Consent must be:

  • Freely given, with no pre-checked boxes
  • Clearly disclosed regarding purpose and frequency of messages
  • Recorded with timestamp and originating IP address

Consent may be collected via web forms or by confirming a subscription reply. General site use does not constitute consent.

5. Opt-Out and Support

You can revoke consent at any time. To opt out:

  • Text STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to any message
  • You will receive confirmation of your opt-out request

For help or support, you can:

  • Text HELP to our number
  • Email us at support@mysticharmony.net

Opt-out and support requests are processed promptly, usually within one business day.

6. No Sale or Sharing of Mobile Information

MysticHarmony.net maintains a strict no-selling and no-sharing policy. No mobile information will ever be shared or sold to third parties or affiliates for marketing purposes. All mobile data is used exclusively to provide services in compliance with this policy.

7. Data Retention and Protection

Mobile information is retained only as long as needed to:

  • Deliver requested services
  • Comply with legal and regulatory obligations
  • Resolve disputes or maintain consent logs

We use industry-standard security measures, such as encryption and restricted access, to protect your information.

8. Modifications to This Mobile Policy

We may update this Mobile Privacy Policy from time to time. When updated:

  • The “Effective Date” at the top will be revised
  • We may notify you by SMS or email (if applicable)
  • Continued use of our services means you accept the updated terms

Please review this page periodically to stay informed of updates.

Contact Information

Mystic Harmony
Email: support@mysticharmony.net

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